Privacy statement / TheLights

General

With this privacy statement, we inform our users about the processing of their personal information.

When contacting the address privacy (a) via startax.net, please make sure the request is sufficiently identified so that we can verify your identity.

The information we collect may be divided into information provided by the user, observed from the use of online services and derived from analytics.

We use information to

  • To provide an easy-to-use and secure service
  • To provide a good customer experience
  • Customer service and website development

Registrar and its contact details

Controller of the personal data is

Startax Finland Oy (Finnish VAT-code: 1760676-2)
Kannistontie 138
33880 Lempäälä
Finland

You can ask more about privacy and the processing of personal data by e-mail at: privacy (a) startax.net.

What information can be collected about me?

  • Information provided by the user or personally identifiable
    • Identification information (first and last name)
    • Contact information (email address)
  • Information observed and analytically derived from the use of the services
  • Site usage and browsing information

What is my personal information used for?

Personal information is used

  • For website and services development
  • Improving customer experience
  • For analytical and statistical purposes

The information is processed based on the customer relationship between the user and Startax Finland Oy, the agreement, the use of website, the user’s separate express consent or legal obligations.

How is my information stored and protected?

All personal data is protected against unauthorized access and against accidental or illegal destruction, alteration, disclosure, transfer or other unlawful processing of the data.

Our servers are located in Sweden and are protected against hacking and denial of service attacks.

In the processing of personal data and technical solutions, we follow good data protection practices, e.g. data minimization, pseudonymization, and anonymization. The processing of personal data has taken into account the requirements of the EU Data Protection Regulation (“GDPR”) applicable as of 25 May 2018.

Who processes my personal information?

Only site administrators have access to personal information and our administrators are trained to use the information securely. Each of our staff sees personal information only insofar as it is necessary for the performance of work tasks.

How long will my data be stored?

We will only retain personal information for the time necessary to fulfill the purposes described in this statement. In addition, some information may be retained longer than is necessary to fulfill the legal obligations and to demonstrate their proper implementation.
At the request of the user, personal data concerning the user may be deleted.
For some information, the legislation imposes obligations on the longer-term storage of information, e.g. for the following purposes:

  • The Accounting Act defines longer retention periods for information, regardless of whether the material contains personal data or not.
  • System log information is collected and stored as required by law to provide a lawful and secure site for our customers
  • Adequate backups of the site’s databases and systems to secure data, correct errors, and ensure security and continuity

What rights do I have?

As a user you have the right to

  • Get access to personal information about you, including the right to receive a copy of personal information about you
  • Requests the correction or deletion of personal information about yourself
  • Under certain conditions, request a restriction on processing or object to the processing of personal data

In addition, if processing is based on separate consent, you have the right to withdraw your consent at any time by contacting us by email at privacy (a) startax.net. Please note that this does not affect the lawfulness of the data processing carried out before the withdrawal of consent.
You can request the exercise of your rights by emailing us at privacy (a) startax.net. We will notify you if we are unable to comply with your request in some respects, such as deleting any information that we have a legal obligation or right to retain.
If you find that the processing is deficient or illegal, you have the right to complain to the data protection authority.

How do I get information about myself stored in the system?

You can request the information stored on the site by e-mail from: privacy (a) startax.net.
Under chapter “What information can be collected about me?” you will find more detailed information about the personal information we store.

How can I influence the use of my information?

The user may at any time request the deletion of their data by contacting us by email at privacy (a) startax.net.
Attention! In some cases, not all information may be deleted and legislation may require the retention of some customer-related information.

Will my personal information be disclosed to third parties?

We use personal information with third parties for analytical purposes. The information used for analytical purposes is anonymized or pseudonymized.
If necessary, we also provide information to the authorities. We will always inform the user about requests for information if this is permitted by law.
We will pass the information on to the following third parties

  • For analytics partners

Does the site use cookies and what are they?

The website uses cookies. Cookies are small text files between the terminal’s browser and the server. We use these techniques to perform functions as well as analytics.
The data used for analytics is anonymized or pseudonymized. Otherwise, we treat the information as personal insofar as the identifier contains customer targeting information, such as an IP address. Tags that are associated with the customer in some way are also treated as personal information.
We leverage Google Analytics to provide analytics related to our site usage, popular products, trends, and sales, among other things.

Can this privacy statement be changed?

Due to the development of the services and changes in legislation, we reserve the right to change the privacy statement. Significant changes to the privacy statement will be notified to registered customers when the terms are updated.

Who can I contact?

For questions regarding privacy, data processing and the privacy statement, please send an email to: privacy (a) startax.net.

Last updated: 22.12.2020